5 Common MFP Issues and their easy solutions

Multifunction Printers are an indispensable part of our workplace these days. Due to multiple tasks that they dispense, any problem in their working can cause frustration and inefficiency amongst your team.

There are some of the common issues which are experienced by MFPs generally and your machine is not an exception to it. Here we bring some sure short ways to prevent you from kicking and screaming at your printer.

  1. Your printer isn’t working.
    The first and foremost thing to do in this situation is to check the basics. There are 2Ps and 1C which denote Paper, Power and Connection. So get your printer plugged in with active power connection, fill the paper tray and ensure it is connected to your computer with the cable or through wireless connection.
    If still the machine is not taking the command then try it again by restarting. Some network issues get sorted by simply allowing the machine to reboot. If still some error or warning is shown on the machine for insufficient toner or machine out of paper, then please do the needful. But if the printer is scanning and copying but not printing then the fault lies in the network connection of your computer. Run the trouble-shooter on the Printers and Scanners settings and get the issue resolved.
  2. Printers take too much time to print.
    Sometimes when your printer has too much printing load, you wish to get it done a bit faster. MFPs have this provision to speed up the tasks with just a few changes to the printing settings and network settings.
  • Slow speed of your printer might be because of the poor signal strength or distantly located router. This can be fixed by updating your network connectivity from outdated protocol and by repositioning the router to enable strong signals and more bandwidth.
  • Lower the print quality to speed up the printing job. Just change the default settings from high quality to draft or standard in case the quality is not a priority.
  • Switch to simplex mode of printing to save time as the default duplex mode though conserves paper but also slows down the speed.
  • If all this is still not serving the purpose then try to add some more memory space to your printer and get better performance.
  1. Wet looking and wrinkled Prints.
    This issue is faced when you have used wrong type of paper for laser printer. The logic behind it is that paper meant for inkjet printers are coated for ink absorption whereas if this paper is used in laser printer, then the coating prevents the toner to stick on to the paper and the result is wet looking and wrinkled prints in your hands.
    So the solution to this issue is to read the label on the paper and then put it to use in relevant printer. Another tip on this is to try to keep the printer paper in the wrapper rather than in open as it may catch moisture and can result in fuzzy prints.
  2. Lines, Spots or marks on Images.
    Many a times we experience unexpected lines, spots and marks on all the print jobs. The first step to fix this is to determine when does it appear? If these appear on the print and copy commands then the problem lies I the print drum or paper feeder. But if they appear on copy and scan jobs and not on prints then the problem lies in the copy reader or glass.
    Cleaning the glass above the copy reader with a gentle glass cleanser and a soft microfiber cloth can sort this issue out.
    But if the prints are creating a problem then you should try to get the experts or call for technical help rather than trying to resolve it of your own.
  3. Warning sounds quite loud.

If the warning sounds are going nuts then they can be solved by changing the sound settings. Most of the MFPs alerts at critically low levels of the toner and they are fair enough to do so. So rather than scrapping your head go to the sound settings and change the volume level to ow. If you are completely out of toner stock and waiting for the new to arrive then you can just remove the toner cartridge in the meantime. Shake it well to get some drops of toner and a few more prints.

 

Conclusion
The above mentioned problems are quite commonly experienced and their solutions are equally easy to fix the issues. But there can be many other technical issues which might occur and affect the productivity of your workplace that needs to be attended to by technical experts.

For such issues, one of the best ways to keep your workplace away from sufferings of MFP’s disorders, implement a managed print services strategy. This strategy includes monitoring of usage and supply levels to ensure undisrupted toners, suggestions to optimise usage of print devices. It can even get remote monitoring and technical support to catch and resolve the issues before resulting in downtime. Milkman toner Company provides you with all the support from replenishing your toner, service and maintenance to Managed Print Services and even leasing the printing equipment. We are always delighted to serve you.

OKI’s Smart ES8473- An innovative solution for Small to medium sized Businesses

A multifunction printer that serves the most basic to the varied needs of small to medium workgroups, OKI presents ES8473 to fit in any environment. This MFP will raise the workplace productivity that too at your fingertips. This device from OKI offers you color printing & copying, colour/mono scanning and analogue faxing – all in a compact A3 size that doesn’t need any sacrifice of space for its optimum functionality.

Included in its features are:

  • It is an MFP with A3 colour workgroup that prints, copies, scans and faxes.
  • It I affordable, networked MFP which delivers upto 35 prints or copies per minute.
  • It can print on media from 2.5”x3.5” cards to upto 11”x 52” banners with a stock of upto 256 gsm. It saves you from outsourced printing & copying costs.
  • It has a memory of 1.25 GB and 250 GB of hard disk drive.
  • With a speed of upto 35ppm/cpm in mono/colour itlets you produce professional documents with productivityboosting speeds.
  • First page printing takes as short a time of just 9.5 seconds.
  • It provides duplex printing/copying with convenience stapler and job separator.
  • It has a tilting 7” colour touchscreen display with an intuitive menu system, enhanced help functionalities and a range of software.
  • 100 sheets duplex RADF (reversing automatic Document Feeder) that can scan and print on both sides of the paper.
  • It has ENERGY STAR compliance.
  • It can be easily connected to a network, wireless or web-enabled and compatible to Google Cloud Print Ready as well as to AirPrint by Apple. This enables you to have remote printing from anywhere in the world and no need to be directly connected to the printer device.
  • It has a secure print feature for printing confidential documents.
  • It uses the latest open APIiteration of the smart Extendable Platform (sXP) to support OKI’s printing solutions.
  • ES8473c MFP standard cabinet included, ES8473x MFP standard 535-sheet paper trays

 

With the above mentioned features a number of more of them OKI Smart is redefining the “Multifunctional” tag and becoming an innovator in the challenging business world today.

OKI can optimize the productivity by simplifying documents processing and workflow. OKI data offers a broad portfolio of products that are developed and built to optimize the managed print engagement. Taking up a consultative approach, the company supports every customer’s requirements and also deliver customized or individualised print solutions that maximize performance.

Replenish your toner in no time

Do you own a Printer or a multifunction photocopier? Milk Man is your “one-stop shop” support and servicing company for all the issues related to your printer. Be it replenishment of your machine’s toner, installation of new equipment or a fleet of network printers or support to these network copiers, printers, scanners and fax machines, we specialize in serving with one goal in mind to exceed our client’s expectations. With following services at your doorsteps, we have always been happy to serve our customers:

  1. Maintenance & Support. Downtime is the most unproductive thing that can ever happen at your workplace during working hours. Being a company with factory trained and certified technicians, we have the expertise to help your equipment stay productive and run smoothly to eliminate downtime. If satisfied with our services, you can also have maintenance agreement with us which shall relieve you of any maintenance or replenishment worries. We will take complete care of your copier and printers’ maintenance and supplies and guarantee quick service call response all for a consolidated fee on monthly basis.

 

  1. Deliver Supplies. You can order your required supplies from “The Milk Man” company and we shall deliver them to you across the country throughout California and down the street, at no delivery charges. Recognizing your time as money, we offer double benefit to you by saving your time to fetch supplies and deliver them straight to your workplace at no additional costs. So whenever you need to replenish your toner, just give us a call and we shall be right there to minimize your equipment’s downtime and unproductive hours for your business. We can also pick and recycle the empty cartridges that are of no use to you anymore.

 

  1. Managed Print Services (MPS).For your fleet of printers, we offer the most comprehensive and customised fleet management strategy called Managed Print Services (MPS). We aim to meet and exceed our client’s expectations and also unburden them from looking after the office equipment and supplies and to reduce the printing costs drastically. Offering our professional and most knowledgeable services, we shall ensure that you look after your business and focus on operations. With MPS we shall work closely with you and design a strategy that enhances performance, improves efficiency, eliminates downtime and reduces the total cost of operating your fleet of printers.

 

  1. Leasing and Financing. As leasing has been accepted widely as a wiser and better decision than buying a photocopier or a printer, we offer our customers to avail leasing options with greater flexibility provided by North Shore Leasing LLC. With a rapid and constant change and upgradation in technology, we have great options to let you utilize the required upgrades in most cost effective manner.

At Milk Man we offer a wide variety of multifunction and corporate level printers and fax machines by brands like Konica Minolta, Ricoh, HP and Xerox. Serving your fleet of printers and photocopiers or toner replacement, our professionally trained staff shall quickly handle repairs and replace toners in minimum time. For any queries or support call us any time at 916-253-9804.

Photo Copier Leasing – Best Solution to Office Cost Cutting

Every business organisation has a keenness to save the money by cutting down on unnecessary or avoidable costs. Where buying a new office equipment like a photocopier is a big and important decision affecting the budget and the cost of operation of the company.

The best alternative to cut down cost of purchasing a photocopier is to acquire it through a lease agreement. Let’s compare the following basis of difference:

  1. Initial Cost. The decision of purchasing equipment leads to a huge initial capital requirement for utilizing the services of the same. Whereas when you decide to make a lease agreement for the same equipment, you are saved from a big amount of capital being stocked up which otherwise could be used for expansion purposes of your business.
  1. Obsolescence cost. When you purchase a photocopier, you always have a fear of the technology being outdated or turning obsolete within a period of 2-3 years after purchase. With the advancement in technology every off and then, this adds up as a burden to the business in form of cost of obsolete machinery. On the other hand if you choose lease agreement this fear and cost of obsolescence will not hit your business operations as you can utilize the latest technology for as long you want and can easily shift to updated versions during the lease agreement only.
  1. Individual cost. Buying a photocopier alone will prove to be a futile decision when you will realise that you could have leased a multifunctional photocopier rendering the services of scanner, photocopier, Printer as well as a fax. Leasing multifunctional equipment is far more productive than buying single functional machinery.
  1. Tax costs. Purchasing equipment can offer you to get depreciation of just up to 40% of the cost of equipment in initial year and 25% in succeeding years. But when we talk of deduction of amount paid as leasing installment, full amount is deductible as a business expense thereby lowering the overall cost of leasing.
  1. Arrangement costs. Outright purchase of photocopier puts a lot of burden on the business and even arranging the amount for purchase either by forgoing another business expansion or in form of loan from the bank leads to high arrangement costs. But in case of leasing there is negligible cost of arranging the funds as you ink the agreement as per your own convenience for a stipulated period of time that is most suitable to you.
  1. Maintenance & Repairs Cost. The cost of maintenance and repairs in case of purchasing have to be borne by the purchaser but in case of lease these cost are already covered and are not to be borne by the lessee.
  1. Supplies cost. Same as maintenance and repairs cost, the cost of supplies like toner and ink are to be borne by the purchaser but these costs are not to be incurred by the lessee of his own.

Leasing is helping out companies to cut down the costs of investment, obsolescence and maintenance costs. Not only cutting down costs, leasing is far more affordable, convenient and tax efficient way to utilize the latest technology with an option to easily shift to the upgraded model.

Which Printer matches my requirements?

As the importance of printers, copier and scanners become paramount in an organisation, the solution evolved in the form of a multifunction printer popularly known as MFP. But the next important question arises which printer should I buy? Which one suits my needs? Buying the right printer from amongst a number of similar functional ones can be tough job unless you are guided right. Printers are available in a number of shapes and sizes and functions but we have listed the best three that will help you pick one that suits your business perfectly.

This is a best in class multifunctional machine. With a printing speed of 55 papes per minute, it has the most advanced color management tools and color quality assurance. With a variety of media that it can print on, its duplexing automatic document feeder(DAFD) has a standard capacity of 100 sheets. Its next generation security arrangement includes authentication that recognizes vein patterns of the finger.

This multifunctional printer keeps your workflow moving with fast output, with intuitive features on this printer at a low maintenance. It comes with an Energy star qualification which makes it cut up to 45% energy in comparison to any other laser printer. Its built-in automatic two-side printing trims your paper consumption by 50%. Packed with features supporting high security, high speed prints with easily replaceable cartridges, low maintenance and an input capacity of total of 1100 sheets, is a must buy for your growing business. It is an easily managed and updated machine which lets you extend your investment by adding the hardware integration pocket which increases its functionality.

With an exceptional ease of use and high-level productivity, this machine is ultra-fast which would simplify every kind of document processing. High volume copying, scanning, printing andbiometric faxing is made convenient and fast. You can automate heavy tasks and expand your workflow without compromising on the security. With first output speed at 2.9 seconds  it has a continuous output speed of 90 pages per minute, it is loaded with features like eco-friendly, energy and paper saving.

Conclusion

With a brief description of the best of three multifunctional photocopiers, we have tried to help you take the right decision while investing your money in them. You can even specify your requirements and get them tailored into your printer and ultimately save your hard earned money.

We, at MilkMan offer you to buy any of the above-mentioned machines that suits your business. If you don’t want to put in your money right away, you can get the printer leased from us. We have al the necessary arrangements for easy lease by North Shore Leasing LLC. You can stay relaxed for the repair and maintenance of your machine or even toner replacement as we have specialized and professional staff to take care of your printer. We are always happy to hear from you.

Small steps to lengthen the life and efficiency of your photocopier

The photocopier is an essential piece of office equipment and almost all of us use it at work, but we seek maintenance services only when either the print is not right or the paper gets jammed. The photocopier being a machine, needs regular maintenance to handle heavy usage and mishandling in your office. Amongst the most expensive and most useful equipment, a photocopiers in their advanced versions cost thousands of dollars and even its repair and maintenance becomes costly as well.

So today, when you have DIY for almost everything, we have compiled a list of simple and small steps that you can do yourself to keep your office photocopier clean and perform efficiently for linger time.

  • Use Quality products. A higher quality product, be it a paper or toner, always helps in least damage to the photocopier in form of paper debris, dust and shavings inside the printer and hence reduce the internal wear and tear of the machine.
  • Keep it dry and covered when not in use. It is a good habit to turn off your printer and keep it covered when it is not in use. This is the simplest step by which you can avoid dust from getting deposited inside the printer. Moisture may damage certain parts and print quality of the printer, so to keep it dry, invest in some Silica Gel bags in the paper tray. Easily available at any hardware or office supplies stores, silica bags are far cheaper than unwanted repair calls.
  • Keep air filters clean and replace them frequently. The air intake of your photocopier might pull in unwanted dust particles. As most of the printers and copiers have filters on their air intake panels, it is advisable to put a strip of cheesecloth over the opening for another protective layer. Changing the air filters at a regular interval will also help in keeping the machine dust free.
  • Frequently clean the copier glass. Clean the platen glass and its rear side in the feeder scanning area with a damp cloth and then use a soft and dry cloth. Or you can use any non-abrasive cloth dampened with glass cleaner to clean the optics and the slit exposure. Avoid spraying the glass cleaner directly onto the glass.
  • Use fresh paper. It is suggested not to use the paper which is lying in the paper for long. Even keeping the copiers filled with paper to the brim are not advisable as it might have accumulated dust and moisture which may affect the print quality and also damage other internal parts of the printer. For a clean and clear print always use fresh paper.
  • Ensure that suggested toner is being used. With a variation in its viscosity, toners come in a wide range. If you don’t use the toner suggested by the manufacturer or a toner specified for your machine, then it may result into serious damages which may lead to a costly repair or maintenance service.

 

With the above mentioned ways we have tried to give you small and easy yet effective tips for the maintenance and care of your copier to have a longer and productive life. If, in case, you need any assistance or a maintenance service, do contact us for an expert hand.

Renting a Printer is wiser than Buying

When it comes to buying an office printer, the decision needs to be thought about by comparing total cost over flexibility. Many businesses consider leasing as an efficient option to acquire office equipment rather than putting a huge capital blocked for outright purchase. Leasing is a tax-efficient form of finance, which lets you avoid the initial capital outlay and enable cost effective access to latest technology that too at the right time. With a continuous development and advent of new technology in office equipment, leasing is a better option to upgrade office devices rather than purchasing it outright.

We bring to you, some of the advantages of leasing a printer or photocopier:

  • Buying office equipment like a photocopier or printer with the risk of the device becoming obsolete in five years seems to be a daunting investment. So it is wiser to use the capital in expansions and other important acquisitions. Leasing a printer/photocopier will not only fulfil the need but also preserve your existing liquidity but also optimise your commercial credit sources.
  • Flexible Payment. With a leasing arrangement you can make most comfortable and suitable payment plan up to agreed number of years. It gives you immediate access to the photocopier or printer that is required in your office at required speed and right technology and that too without paying a large amount at the time of purchasing the same.
  • Latest Technology. A photocopier or printer is accepted to be an asset that depreciates faster than most of other purchased assets. So, it is a wiser decision to invest in assets that either appreciate or depreciate lesser than a printer/photocopier. For such an office equipment, leasing is the best option available that relieves you from the burden of quick obsolescence and also gives you an opportunity to move on to the latest technology improvements without much hitch.
  • For start-ups or many other businesses, it is advantageous to pay as they use and as they earn. In spite of paying a lump sum amount at time of purchase, leasing offers you easy, equated and accurate amount and number of instalments without any change in the rate of interest. So, it turns out to be sensible decision to pay as you use the equipment.
  • Tax Efficiency. Leasing offers you the same benefits in terms of tax as you have for purchasing equipment. The cost of leasing equipment is deductible as a business expense thereby lowering the net cost of leasing it. Another benefit of leasing is that you can reclaim the whole amount of payout (leasing instalments) on the agreed payment intervals rather than purchasing where you can claim only a fixed percentage of the total amount each year.
  • Return on Investment (ROI). Acquiring new equipment on leasing arrangement gives you increased productivity and also avails cost saving and hence gives you raised ROI.

 

We hope the above stated points would have convinced you strongly for considering leasing as the next best option. We at Milkman are supported by North Shore Leasing LLC to offer greater flexibility in leasing options to our customers. We would be happy to help you with utmost trained and qualified assistance on any issues regarding printers, photocopiers or multifunction printers. Please feel free to call us.

Your local Printer Repair & Maintenance Service provider

Has your photocopier or printer broken down? Do you have a service and maintenance contract? If no, then you must know the reason why you need one? As photocopiers and printers have become substantial in day to day working of an office, you need to ensure that there is a good repair and maintenance service contract in place. For expensive photocopiers and printers, it is an essential and wise move as it not only avoids the inconvenience caused in working hours due to machinery breakdown but also save you from additional service and repair costs incurred.

Reasons to get maintenance contract rather than having a DIY approach:

  • Multifunctional Printers and photocopiers are complicated machines.
  • Only service technicians have the expertise and training to fix them up.
  • Doing it yourself without appropriate knowledge might make it a more expensive affair.
  • Over a period of time, a contract costs lesser.

We hope you would be convinced by the above mentioned facts. So here we bring to you a few points which you should consider before penning down a contract.

  • The service provider you are contracting should clearly mention the kind of costs he will bear. Will it be for the parts or for the service provided or both? As under the repair and maintenance contract, the provider charges a fixed monthly fees. He might charge additionally for each printout till an agreed limit.
  • The amount of fee you are paying towards the contract is on what basis. It should be clearly fixed whether it is on the volume of usage or if it is a fixed amount that covers any and every issue. The amount of fee charged is high for machines with high volume of usage and low for lower copier limits.
  • The time within which the service provider will provide a technician for the repair. A good service provider shall promise a guaranteed response time. The response time can be arrived at with mutual consent and on the basis of least disruption of effective working hours due to any fault in the machine.
  • The things that are included in the package for which you are paying the monthly fee should be clearly known. It means that does the contract include the provision for consumables like ink and toner etc. or they are charged separately? Moreover a contract also stipulates the assumption of responsibility. Depending on the service provider he should clearly mention what costs he assumes to bear/pay: the cost of parts or the labour?

 

Conclusion

You should sign up with a reputed and faithful printer repair and maintenance service provider who provides you with timely, quality service that too without any surprise costs. A good repair and service provider does not only keeps you calm inspite of sudden machine breakdown but also relieves you from incurring unexpected cost of parts and renders reduced disruption at your workplace due to lengthy repairs.

We, at MilkMan Toner Company have the most trained and experienced technicians who would love to take care of your photocopier, printer and multifunctional printer.

Some Common printer problems to be resolved by professionals

Printers are an indispensable part of office work. They can run smoothly for years but sometimes they can present a maddening quirk leading to a failure to perform. The most common problems faced by consumers using printers may be like: printer doesn’t print or flawed output quality or regular paper jams or print speed or no prints from cloud storage or may have cartridge problem. These can happen in busy offices sharing printers or even at homes with lesser workload on printers. Some of these issues can be resolved with self-help in following ways:

  1. Printer doesn’t print: This issue might be present due to a number of reasons. It might be due to no paper in the tray, cartridge becomes dried or the printer is not properly connected to the Wi-Fi for print command from mobile devices. These problems can be easily resolved with filling paper in the tray and replenishing trays fully, refilling of the toner cartridges and fastening of the connecting cables. Consider running the network setup wizard to help attach to the correct network.
  2. Cartridge Issues: printers might give you a low-ink warning, but you don’t need to rush to replace the cartridges immediately. But to be on a safe side, it is advised to order the cartridges as soon as your printer gives an alert for running out but replace it when it really stops printing.
  3. No printing from cloud storage: Latest printers accept and support printing commands from mobile devices. But if you are not able to get prints from iphone, ipads or ipod touch, you must check that your printer supports AIRPRINT as well.
  4. Printer is too slow: Even a slow printer can be helped to speed up a bit unless high quality output is not required out of it. You can do so by avoiding duplex printing, which means not to print on both the sides of the paper, which eventually lowers down the speed significantly.
  5. Web pages won’t print: Web pages vary in size and have unrestricted dimensions with regard to the printer’s paper. It is advisable to check the Print Preview before giving a print command. In case the web page is very wide and needs more help, you must choose landscape mode for such prints.

 

Although with a little care, you can resolve these issues at your end yet if you are not aware of the printer properly you should get it done by a professional team. A professional Printer & Copier Repair Service might cost you much lesser than cost of permanently disabled device.

Best 4 Ricoh Aficio MFPs offering Value for Money

MFPs are getting pertinent in today’s work culture. With the advancement in technology and increasing trend of keeping all important documents and correspondence in digital devices rather than physical files, the real worth of MFP has been realized. As the name suggests, Multi-Function Photocopiers perform a number of functions to provide good value for money spent on them. But before making a decision to buy an MFP, you should spend some time listing your needs and specifications. This way you will make an efficient decision that suits your budget and at the same time fulfils your office requirements. Just to help you in making such an important decision, we bring you the top four Ricoh Aficio MFPs that give best value for money. Here they are:

  1. Ricoh Aficio MP 8001. This device does the most exceptional jobs for you right from stapling, hole punching, cover insertion, chaptering and much more. Ricoh 8001 offers unending   services and finishing options along with scanning, copying and printing at an amazing speed. It fulfils all the requirements even in the most demanding office environments and gives an impressive output at 1200×1200 dpi at 80 ppm and has an internal HD of 80GB.

Features

  1. Scan: you can scan duplex A4 documents at 130ipm B&W and 90ipm colour in just a snap.
  2. Store: system’s built-in document server allows you to store retrieve or re-use documents at any time.
  3. Share: you can easily share the scanned documents to email with local or LDAP address book.
  4. Fax: you can fax and send from devices or directly from your PC with LDA address book.
  5. Customize: with Aficio MP 8001 you can support unique business applications using JAVA technology.
  1. Ricoh Aficio TM 9002. With super speed and quality, MP 9002 offers an extensive range of inline finishing options for impeccable results. You can do scanning, printing, copying and advanced finishing jobs with all-in-one functionality of Aficio MP 9002. It gives an impressive output of 1200×1200 dpi at a speed of 90ppm and has an internal HD of 80 GB. It shares the features with MP 8001.
  1. Ricoh MP 6001. This MFP has been designed to integrate with your existing infrastructure and soothen and smoothen your workflow from beginning till end. Ricoh Aficio MP 6001 is built with extensive finishing and serves you with high speed productivity and high reliability. It gets scanning, copying and printing done for you instantly. With advanced and unique capabilities it gives output of 1200×1200 dpi at a speed of 60ppm and has an internal HD of 80GB. Rest of the features are same as that of Ricoh Aficio MP 8001.
  1. Ricoh Aficio MP 7001. This MFP has been designed for high speed, extensive finishing and all-in-one functionality.The Aficio MP 7001improves your workflow while offering superb quality and on-demand capabilities.Get an output of 1200×1200 dpi at a speed of 70ppm with internal HD of 80GB. It share same features as that of Aficio MP 8001.

As all the features have been mentioned for top four MFPs of Ricoh, you can check your specifications list that best matches with the listed all-in-one photocopiers & printers. On finally finding the perfect pick for your office, you are not able to purchase the printer outright; MilkMan Toner Company offers you most convenient and customized leasing solutions for you. As a proven fact, leasing turns out to be most economical and efficient way to get a photocopier for small businesses rather than buying. Feel free to contact us today for a perfect deal.