Do you own a Printer or a multifunction photocopier? Milk Man is your “one-stop shop” support and servicing company for all the issues related to your printer. Be it replenishment of your machine’s toner, installation of new equipment or a fleet of network printers or support to these network copiers, printers, scanners and fax machines, we specialize in serving with one goal in mind to exceed our client’s expectations. With following services at your doorsteps, we have always been happy to serve our customers:
- Maintenance & Support. Downtime is the most unproductive thing that can ever happen at your workplace during working hours. Being a company with factory trained and certified technicians, we have the expertise to help your equipment stay productive and run smoothly to eliminate downtime. If satisfied with our services, you can also have maintenance agreement with us which shall relieve you of any maintenance or replenishment worries. We will take complete care of your copier and printers’ maintenance and supplies and guarantee quick service call response all for a consolidated fee on monthly basis.
- Deliver Supplies. You can order your required supplies from “The Milk Man” company and we shall deliver them to you across the country throughout California and down the street, at no delivery charges. Recognizing your time as money, we offer double benefit to you by saving your time to fetch supplies and deliver them straight to your workplace at no additional costs. So whenever you need to replenish your toner, just give us a call and we shall be right there to minimize your equipment’s downtime and unproductive hours for your business. We can also pick and recycle the empty cartridges that are of no use to you anymore.
- Managed Print Services (MPS).For your fleet of printers, we offer the most comprehensive and customised fleet management strategy called Managed Print Services (MPS). We aim to meet and exceed our client’s expectations and also unburden them from looking after the office equipment and supplies and to reduce the printing costs drastically. Offering our professional and most knowledgeable services, we shall ensure that you look after your business and focus on operations. With MPS we shall work closely with you and design a strategy that enhances performance, improves efficiency, eliminates downtime and reduces the total cost of operating your fleet of printers.
- Leasing and Financing. As leasing has been accepted widely as a wiser and better decision than buying a photocopier or a printer, we offer our customers to avail leasing options with greater flexibility provided by North Shore Leasing LLC. With a rapid and constant change and upgradation in technology, we have great options to let you utilize the required upgrades in most cost effective manner.
At Milk Man we offer a wide variety of multifunction and corporate level printers and fax machines by brands like Konica Minolta, Ricoh, HP and Xerox. Serving your fleet of printers and photocopiers or toner replacement, our professionally trained staff shall quickly handle repairs and replace toners in minimum time. For any queries or support call us any time at 916-253-9804.
Has your photocopier or printer broken down? Do you have a service and maintenance contract? If no, then you must know the reason why you need one? As photocopiers and printers have become substantial in day to day working of an office, you need to ensure that there is a good repair and maintenance service contract in place. For expensive photocopiers and printers, it is an essential and wise move as it not only avoids the inconvenience caused in working hours due to machinery breakdown but also save you from additional service and repair costs incurred.
Reasons to get maintenance contract rather than having a DIY approach:
- Multifunctional Printers and photocopiers are complicated machines.
- Only service technicians have the expertise and training to fix them up.
- Doing it yourself without appropriate knowledge might make it a more expensive affair.
- Over a period of time, a contract costs lesser.
We hope you would be convinced by the above mentioned facts. So here we bring to you a few points which you should consider before penning down a contract.
- The service provider you are contracting should clearly mention the kind of costs he will bear. Will it be for the parts or for the service provided or both? As under the repair and maintenance contract, the provider charges a fixed monthly fees. He might charge additionally for each printout till an agreed limit.
- The amount of fee you are paying towards the contract is on what basis. It should be clearly fixed whether it is on the volume of usage or if it is a fixed amount that covers any and every issue. The amount of fee charged is high for machines with high volume of usage and low for lower copier limits.
- The time within which the service provider will provide a technician for the repair. A good service provider shall promise a guaranteed response time. The response time can be arrived at with mutual consent and on the basis of least disruption of effective working hours due to any fault in the machine.
- The things that are included in the package for which you are paying the monthly fee should be clearly known. It means that does the contract include the provision for consumables like ink and toner etc. or they are charged separately? Moreover a contract also stipulates the assumption of responsibility. Depending on the service provider he should clearly mention what costs he assumes to bear/pay: the cost of parts or the labour?
You should sign up with a reputed and faithful printer repair and maintenance service provider who provides you with timely, quality service that too without any surprise costs. A good repair and service provider does not only keeps you calm inspite of sudden machine breakdown but also relieves you from incurring unexpected cost of parts and renders reduced disruption at your workplace due to lengthy repairs.
We, at MilkMan Toner Company have the most trained and experienced technicians who would love to take care of your photocopier, printer and multifunctional printer.
Printers are an indispensable part of office work. They can run smoothly for years but sometimes they can present a maddening quirk leading to a failure to perform. The most common problems faced by consumers using printers may be like: printer doesn’t print or flawed output quality or regular paper jams or print speed or no prints from cloud storage or may have cartridge problem. These can happen in busy offices sharing printers or even at homes with lesser workload on printers. Some of these issues can be resolved with self-help in following ways:
- Printer doesn’t print: This issue might be present due to a number of reasons. It might be due to no paper in the tray, cartridge becomes dried or the printer is not properly connected to the Wi-Fi for print command from mobile devices. These problems can be easily resolved with filling paper in the tray and replenishing trays fully, refilling of the toner cartridges and fastening of the connecting cables. Consider running the network setup wizard to help attach to the correct network.
- Cartridge Issues: printers might give you a low-ink warning, but you don’t need to rush to replace the cartridges immediately. But to be on a safe side, it is advised to order the cartridges as soon as your printer gives an alert for running out but replace it when it really stops printing.
- No printing from cloud storage: Latest printers accept and support printing commands from mobile devices. But if you are not able to get prints from iphone, ipads or ipod touch, you must check that your printer supports AIRPRINT as well.
- Printer is too slow: Even a slow printer can be helped to speed up a bit unless high quality output is not required out of it. You can do so by avoiding duplex printing, which means not to print on both the sides of the paper, which eventually lowers down the speed significantly.
- Web pages won’t print: Web pages vary in size and have unrestricted dimensions with regard to the printer’s paper. It is advisable to check the Print Preview before giving a print command. In case the web page is very wide and needs more help, you must choose landscape mode for such prints.
Although with a little care, you can resolve these issues at your end yet if you are not aware of the printer properly you should get it done by a professional team. A professional Printer & Copier Repair Service might cost you much lesser than cost of permanently disabled device.
Milk Man Toner Company is the best friend to your fleet of network printers and multi-functional products throughout Northern California. We are a reliable and professional team that excels in delivering, installing and supporting network copiers, printers, scanners, fax, and multifunction machines. Milk Man Toner Company works with one goal in mind, which is to exceed our customer’s expectations with our knowledgeable and friendly team. We are committed to serving our customers with quick and quality service that keeps our customers running efficiently.
Our services are not restricted to just installation and maintenance but they include supply delivery, managed print services, leasing and financing as well as recycling. Though maintenance and support to your office printing equipment is what we are sought after, we also deliver your supplies from “The Milk Man” directly to your office across California as well as right down Main Street for free. We’ve designed a customized and comprehensive fleet management strategy for your business to ensure that the productivity and efficiency is enhanced thereby increasing your return on investment. Our Managed Print Services (MPS) will let you concentrate on your business rather than on your printers and copiers. With MPS we take the whole responsibility of effective performance of the fleet by our exclusive arrangements on Fleet Optimization & Redeployment, Remote Monitoring and Management, Automatic Supply fulfillment and our Expert Support to increase up-time.
In association with North Shore Leasing LLC, Milk Man Toner Company offers great flexibility and better leasing options to our customers. Leasing is a great option that allows our clients to invest smaller amount in today’s rapidly changing world of technology and still remain upgraded at all times.
We are glad to pick up your empty cartridges as well, at the time we deliver supplies to your office and get them recycled for you.